Shipping Policy
Carriers: La Poste in France and UPS abroad
Delivery methods: home or relay point
Shipping costs: €2.99 in France at a relay point, €5.99 at home up to €50 of purchase, FREE in France at home from 50€ of purchase
10€ for EU countries
Shipping within 24 hours
Delivery times: 2-4 working days for France
Discover our Frequently Asked Questions
What are the delivery times?
Orders are shipped within 24 hours, with estimated delivery times between 2 and 4 days.
What is UV400 protection?
The UV400 protection of our glasses blocks 100% of ultraviolet rays (UVA and UVB), ensuring maximum safety for your eyes under the sun.
Are the lenses of Secret Sun sunglasses polarized?
Yes, our lenses are polarized to reduce glare and improve visual clarity, providing an optimal viewing experience even in bright light conditions.
Can I return or exchange my glasses if they don't fit?
Yes, we offer a return and exchange policy. Check our return policy page on the website for more information on the procedure and conditions.
How can I track my order on your site?
You will receive a confirmation email as soon as your order is shipped, with a tracking link to follow your package in real time.
Additionally, to track your order, go to the “Track my order” section on our website.
Are the glasses suitable for all seasons, or specifically for summer?
Secret Sun sunglasses are designed to be versatile and stylish all year round. Whether it's to protect you from the bright sun in summer or to add a touch of style in winter.
How can I contact customer service with questions or concerns?
Our dedicated customer service team is available 7 days a week to answer any questions you may have. Feel free to contact us at Secretsunk@gmail.com .